Diagnostic Service

£25.00

Not sure what’s wrong with your device? Book a diagnostic inspection and we’ll assess the fault, identify the likely repair required and provide a repair quote.

Estimated turnaround: 1 Working Day Turnaround begins once your device arrives with us. This is an estimate and may vary if additional faults are found or parts availability causes a delay.
Posting your device to us? Pack the device securely in a strong cardboard box with protective padding on every side. Send the device only unless we have asked you to include something else. You arrange postage to our workshop. Your tracked return service is selected and charged during checkout. View our full mail-in packing guide

Diagnostic Inspection Service – Brechin, Angus

 



Once you have purchased this diagnostic service, you will receive an email with the address to send your device to, or you can arrange local drop-off if you are nearby.

If you are not sure what is wrong with your device, our diagnostic inspection service allows us to assess the fault and identify the most likely repair required. This is ideal for devices that will not power on, have liquid damage, intermittent faults, unknown board-level issues or symptoms that do not clearly match one repair service.

What’s Included?

  • Initial Fault Assessment: We inspect the device and confirm the symptoms you are experiencing.
  • Repair Quote: Once diagnosed, we provide a quote for the required repair where possible.
  • No Obligation: You can choose whether to proceed with the repair after receiving our findings.
  • Mail-In Option: Customers can send devices to us from anywhere in the UK using a tracked service.

When Should You Book Diagnostics?

  • No Power: The device will not turn on or respond.
  • Unknown Fault: You are unsure which repair service is needed.
  • Liquid Damage: The device has been exposed to liquid and needs inspection.
  • Intermittent Issues: The fault happens randomly or only under certain conditions.
  • Board-Level Faults: The issue may require deeper electronic inspection or microsoldering.

Diagnostic Fee

  • Inspection Fee: This covers the time taken to inspect and assess the device.
  • Repair Quote Provided: If a repair is possible, we will provide a quote before carrying out further work.
  • Fee Deducted From Repair: If you proceed with the quoted repair, the diagnostic fee can be deducted from the final repair cost.

Whether you are local to Brechin, Angus or using our UK mail-in service, our diagnostic inspection helps identify the correct repair before work begins.


Contact Us With Any Questions

Weight6 kg

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